Software Return Policy
In keeping with software industry standards, we will
gladly accept returns of packaged software within 30 days of purchase in an unopened
Software purchased on-line through our website is considered opened
at the time of purchase.
There are evaluation versions of our software available via download to anyone interested. This allows all prospective buyers to evaluate
the product at their leisure to ensure that the software meets their needs
Software that has been opened or purchased online is (1) provided with free
support and (2) may only be replaced with identical software / media within
30 days of purchase.
For software returns (packaged versions only), simply indicate the reason for your return on a
piece of paper and wrap it securely with the unopened packaging.Send the package to the following address:
JH Software - Returns
We will make a full refund less shipping and handling costs once we
have received and processed the returned item.
For software replacement instructions, simply e-mail the reason for your
request to .
If you have not received or have lost your software license key, please
and include name, company name, address, and phone number so we can
identify your order.